Registered Manager
Job Title: Registered Manager
Job Overview:
Contract Type: Full-time | Permanent
As the Care Home Manager, you will take overall responsibility for the leadership, quality, and operational care delivery in the home. You will ensure that person-centred, high-quality care is consistently delivered in line with CQC standards, safeguarding requirements, and the values of the organisation. You will lead the care team, oversee clinical and care practices, and drive continuous improvement in residents' wellbeing and satisfaction.
Note: This role excludes responsibility for finance, HR admin, or facilities management, which are overseen by the Business Services Manager. Head Office functions also exist for marketing, finance, sales ledger, purchase ledger, payroll, customer service, HR, admissions, compliance, training and group management.
Key Responsibilities:
Care Leadership & Quality Assurance
• Provide strong, visible leadership to ensure consistent, compassionate, and dignified care
• Oversee care planning, assessments, and reviews ensuring compliance with best practices and regulatory requirements
• Lead on safeguarding, medication management, infection control, and resident health oversight
• Conduct regular audits and ensure readiness for CQC inspections
• Respond to complaints, incidents, and concerns with professionalism and transparency
Team Management & Development
• Manage care staff rotas, supervise the nursing and care team, and lead regular team meetings
• Ensure appropriate skill mix and staff cover to meet resident needs
• Support staff development through supervisions, appraisals, mentoring, and performance management
• Promote a culture of respect, inclusivity, and accountability across the team
Resident Wellbeing & Engagement
• Ensure that residents are treated with dignity and respect, and that their individual needs and preferences are met
• Foster relationships with families, advocates, and healthcare professionals
• Lead the implementation of activity programmes and initiatives to support emotional and mental wellbeing
• Act as the face of the home—building trust and positive relationships with the local. community and stakeholders
Compliance & Reporting
• Maintain accurate care records in line with CQC, GDPR, and organisational policies
• Ensure safeguarding, health and safety, medication, and training compliance
• Report key care outcomes, incidents, and compliance updates to senior management
Location:
We have a need in the Wigan Home.
Qualifications:
Essential:
• Previous experience managing a residential care home or senior leadership in a regulated care setting
• NVQ/QCF Level 5 in Health & Social Care Leadership (or working towards)
• Excellent knowledge of CQC regulations, safeguarding procedures, and care planning
• Strong leadership and people management skills
• Compassionate, resident-focused approach to care
• Clear enhanced DBS check and eligibility to work in the UK• A willingness to promote, support and encourage the Charity ethos in caring for
elderly Jehovah’s Witnesses
Desirable:
• Nursing qualification (e.g. RGN/RMN – PIN active or lapsed)
• Experience working in a charity or not-for-profit care organisation
• Familiarity with care management systems (e.g., Log My Care, emar)
What We Offer:
• Competitive salary, annual & sick leave, access to workplace pension
• Ongoing training support
• Supportive leadership and collaborative environment
Please e-mail us your completed application to hr@jah-jireh.org. Please reach out to us on the same e-mail if you have any questions about this role. Closing date for this application is 11th May 2025.
